Have Questions? We're here for you.
Below you'll find clear solutions to many common concerns. However, feel free to contact us directly if you don't find your answers below.
What are the contract terms?
Healthcare Blocks subscriptions are month-to-month and can be cancelled with 30 days notice. Annual contracts with built-in discounts are also available. For monthly contracts, a credit card or bank account (ACH) is required and will be automatically billed at the end of each billing cycle. Service usage is pro-rated per day.
Do you offer other discounts?
We offer promotional pricing to companies currently participating in an accelerator or incubator program.
How do I sign up?
How do I get a signed Business Associate Agreement (BAA)?
If you plan on transmitting or storing protected health information (PHI) in your Healthcare Blocks environment, then please request a BAA from us. Our review process consists of a simple checklist; in general, we can issue a BAA within 24 to 48 hours. A signed BAA is not required if you are evaluating our service or launching an environment without PHI.
What happens to my data?
Healthcare Blocks does not use, manipulate, or share your application data with third parties. In the event that access to your data is required for breach analysis or law enforcement purposes, we will obtain your written permission in advance.
Do you provide policy and procedure sets?
No, but there are many options online, from published templates to subscription-based services. We can also refer you to consultants who address the business end of HIPAA compliance.
Can you help me move my application to Healthcare Blocks?
Moving your application to the Healthcare Blocks platform is relatively easy, but we're more than happy to help if needed. Contact us to discuss your specific situation.
Can you help me build my app?
Please contact us with details. We've helped several organizations implement or improve their healthcare technology product.
Do you provide domain names or SSL certificates?
We do not resell domain names and certificates. However, we will help you configure these assets for your Healthcare Blocks environment. We do provide an automated solution for provisioning free certificates from the popular Let's Encrypt certificate authority.
Can I leverage Healthcare Blocks in Asia or the EU?
Yes, we have several implementations of our platform operating in Amazon regions outside the USA. Please contact us for additional information.